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About Us

Established in 1984, Hearing Care Professionals has stood the test of time providing trusted hearing healthcare to all our patients for 37 years. 

Our Clinic

Our hearing healthcare program includes comprehensive hearing evaluations, specialized diagnostic hearing assessments and hearing aid prescribing and fitting. In addition, equally important is the support, counseling and service of the hearing aids after fitting, ensuring the best possible hearing, achieving maximum benefit and improving the quality of your life.

Office hours are 9 AM to 5 PM Monday through Friday.  Call us at (605) 229-3688 to schedule your appointment today.

Group Hardin lighten.jpg

Dr. Patrick Coughlin 

Ruth, Heather, Kara and Tami  

Our Locations

We go the extra mile, so you don't have to!

Our  office in Aberdeen offers fulltime hearing and hearing aid services with monthly outreach to 14 Aberdeen area nursing homes, assisted living and retirement facilities.  In addition, veterans are served each month in 8 outreach communities within a 100 mile radius of Aberdeen.                     

  • Aberdeen Clinic

  • Nursing Homes, Assisted Living and Retirement Facilities

  • Veteran Hearing Services  

Our Promise

We are passionate about hearing!  Our promise is to provide you with with the very best in hearing health care, based upon your individual needs.  Not just meeting, but exceeding your expectations is our #1 priority.  Every patient is cared for as if they were our own family. 

Nothing makes us happier than to see a smile on your face. Trust us with your hearing healthcare and we promise you will never be disappointed. 

                                 The Staff of

                                 Hearing Care Professionals, Inc.




Hearing Aid Service


Our Professional Staff


Dr. Patrick Coughlin

Audiologist, AuD, CCC-A

Audiologist Patrick Coughlin founded Hearing Care Professionals in 1984, and provides audiology services related to hearing and hearing loss. He performs comprehensive diagnostic audiological testing in the Aberdeen office as a private practice audiologist and as a Care in the Community provider for the VA. In addition to comprehensive diagnostic hearing evaluations, his services include hearing aid prescribing and fitting, physician referrals and industrial testing.

Dr. Coughlin obtained his doctorate degree from Pennsylvania College of Optometry/Salus University and the George Osborne College of Audiology after earning his Master's Degree in audiology from Minot State in North Dakota. He has been practicing audiology for more than 40 years.

Dr. Coughlin and his wife, Ruth, reside in rural Aberdeen.  His daughter, Heather works with him in the office. His son and family live in Cincinnati, OH and daughter and her family live in Wimberly, TX. 


We would be remiss not to mention his six cats, all rescued in one manner or another.

Heather joined her parents at Hearing Care Professionals and has worked as a hearing consultant and licensed dispenser for the past 13 years, originally traveling to outreach clinics, she is now dedicated fulltime to the patients in the Aberdeen office.  

Her expertise in the personalization of today's hearing aids for each patient's lifestyle; her caring nature and love of people is evident in every patient she sees. Listening to you and making a difference in your life is what she enjoys most about her work.

Heather is responsible for the daily management of the business and is committed to long term operations and service to all patients.   

Heather is a life-long resident of Aberdeen, attended Northern State University, and is the proud mother of three children, Alek, Jaeden and



Heather Heier-Crady

Hearing Consultant/Licensed Dispenser


Ruth provides hearing health care services in the office as a licensed hearing aid dispenser.  In addition she coordinates VA appointments and assists in insurance processing.

Ruth earned her Bachelor's Degree in Business Education from Northern State University in Aberdeen. She has more than 30 years experience dispensing hearing aids.

She, and her husband Patrick, reside near Aberdeen. Their daughter, Heather, works along side them at Hearing Care Professionals.  Their son, Brendan, and his family live in Cincinnati, OH.

Ruth takes great pride in her five grandchildren:  Alek, Jaeden, Emily Brynn, Riley and Hailey.  All claim to be Grandma's favorite.  And they are absolutely correct!

Ruth Coughlin

Hearing Consultant/Licensed Dispenser


Kara joined the team at Hearing Care Professionals in the spring of 2019. She has 6 years experience as a licensed hearing aid dispenser and earned her National Board Certification in Hearing Instrument Sciences prior to joining the staff at Hearing Care Professionals. Kara provides hearing health services in the Aberdeen office, as well as area nursing homes, assisted living and retirement facilities.

Kara's passion for people and ensuring every patient receives the best possible results from their hearing aids is what makes her work enjoyable and rewarding.

She resides in Aberdeen with her husband, Dean, and 2 year old daughter, Linnea.


Kara Pies

Hearing Consultant/Licensed Dispenser

Tami is a familiar face, having worked in this office previously, she returned to Hearing Care Professionals in 2019. She is a teamworker, brings her experience in the field of medical office operation to our office and loves working with people.

Most often you will find her answering phones, making appointments and greeting patients, but she also compiles patient's charts, sends batteries, enters patient data into the computer, just to name a few of her varied duties and responsibilities.

She resides in Aberdeen with her husband, Darren.  Her daughters, Lexi and Alyssa, and her five grandchildren also reside in Aberdeen.

Tami Elsen



Hearing Survey

Take our online hearing test and start your journey to better hearing!


Veteran Services

Providing hearing healthcare for veterans in the community.


Come See Us!

Call us at

605.229.3688 to schedule your appointment today.